API reference / Support

patch/v1/admin/support/tickets/{id}

Manage support tickets

Operation
adminSupportpatchid
Authentication
API key

Request

Parameters

idpathrequiredstring

Body

statusstring

one of: openin_progressresolvedclosed

prioritystring

one of: lowmediumhighurgent

assigned_tostringnull

Responses

200Support record.
idstringrequired
subjectstringrequired
statusstringrequired

one of: openin_progressresolvedclosed

prioritystringrequired

one of: lowmediumhighurgent

assigned_tostringnullrequired
created_atstringrequired
updated_atstringrequired
400The request body or query failed validation.
errorobjectrequired
401No key, an unknown key, a revoked key, or a key whose tenant is not active. All four return an identical body on purpose: distinguishing them would let a caller discover which partners we have.
errorobjectrequired
403`projects:write` is required. No partner key is ever issued this scope.
errorobjectrequired
404Not found, or not yours. A resource belonging to another tenant answers 404 rather than 403, because 403 would confirm the record exists.
errorobjectrequired

Example

curl
curl -X PATCH https://api.haavisa.com/v1/admin/support/tickets/<id> \
  -H "Authorization: Bearer $HAAVISA_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{}'

More in Support

Something unclear? The eligibility guide explains the model behind the answers; the errors guide covers the envelope.